At zyvorx shop, we value transparency and trust. This Privacy Notice explains how we manage your personal data when you shop with us or interact with our services, and what choices you have regarding your information.

1. What Data We Collect

Depending on your interactions with our website, we may collect the following information:

  • Basic contact details (name, phone number, email address, shipping address)

  • Account details (login credentials, preferences)

  • Order-related data (purchased items, payment status, delivery tracking)

  • Communication records (emails, support chats, messages)

  • Technical data (browser type, device information, IP address)

2. Children’s Data

We do not knowingly collect information from individuals under 13 years old. If we find that we have unintentionally gathered such data without verifiable parental consent, we will delete it immediately. Users under 18 should use our site only with parental or guardian supervision.

3. Why We Use Your Data

We process your personal data for several purposes, including:

  • To fulfill your purchases and deliver your items

  • To provide customer service and respond to inquiries

  • To manage your account and order history

  • To comply with legal and financial regulations

  • To enhance site functionality and prevent fraudulent activity

  • To send optional promotions or updates—with your prior consent

4. Data Retention Policy

We retain your personal data for as long as needed to fulfill the purposes for which it was collected. For example:

  • Order and billing information is retained for up to 3 years, per financial laws

  • Account-related data may be stored until you delete your account

  • Communication records are stored only as long as needed for support and analysis

You may request deletion of your data, unless we’re required by law to retain it longer.

5. No Tracking Policy

Our website does not engage in cross-site tracking or behavioral profiling. If your browser sends a “Do Not Track” signal, we honor that preference and avoid any third-party tracking technologies.

6. Sharing with Third Parties

We only share your information with third-party service providers who help us deliver our services—such as payment processors, shipping couriers, and IT partners. These parties are bound by confidentiality and data protection agreements.

We never sell or lease your personal data to marketers or unrelated businesses.

7. Data Security

We use industry-grade security practices, including:

  • Encrypted connections (SSL)

  • Role-based access control

  • Secure data storage

  • Regular audits and security monitoring

Despite our efforts, no system is completely secure, so we encourage you to safeguard your login credentials.

8. Your Rights

Under applicable data protection laws, you may:

  • Request access to your data

  • Ask for correction or deletion

  • Withdraw your consent (for optional uses)

  • Request portability of your data

  • Object to certain types of processing

To exercise these rights, email us at: info@zyvorx.com. We will respond within 30 days.

9. Contact Information

If you have any questions or concerns about this policy or how we handle your data, contact us at:

[zyvorx shop]

Email: info@zyvorx.com

Address:390 N Lincoln St, Martinsville, IN 46151, United States

Phone: (+1) 9314350593